Privacy Policy

1. Who I am

I’m Titouan Neveu, operating as Refyne Design, based in the United Kingdom.

If you have any questions about this policy or how your data is used, you can contact me at:
titouan@refynedesign.co.uk.

2. What data I collect

I may collect and process the following personal data:

• Name
• Email address
• Any information you include in your message (via contact form or email)

I also collect limited technical and usage data through analytics tools (see section 6).

I do not intentionally collect sensitive personal data.

3. How I collect your data

Your data is collected when:

• You fill in the contact form on this website
• You contact me directly by email
• You browse this website (via cookies and analytics tools)

4. Why I collect your data

I use your data to:

• Respond to your enquiries
• Communicate with you about potential services
• Improve the performance and usability of the website

5. Legal basis for processing

Under UK GDPR, I rely on:

• Legitimate interest — to respond to enquiries and improve the website
• Consent — for analytics cookies (where applicable)
• Contract — where processing is necessary to provide services

6. Analytics & cookies

This website uses:

• Google Analytics (GA4) to understand how visitors interact with the site (e.g. pages visited, time spent)
• Google Search Console to monitor website performance in search results

Google Analytics uses cookies to collect data about website usage.

Analytics cookies will only be stored on your device if you give consent via the cookie banner.

If you decline analytics cookies, Google Analytics will operate in a limited mode without storing cookies. In this case, only non-identifying, aggregated signals may be collected to help measure overall website usage.

This means that no personal tracking or persistent identifiers are used unless you explicitly consent.

You can manage or disable cookies at any time via your browser settings or by using the “Cookie preferences” link on this website.

7. How your data is stored

• Your data is stored securely via email systems and website hosting platforms
• I take reasonable steps to protect your data from unauthorised access

Some data may be processed outside the UK (e.g. via Google services), under appropriate safeguards.

8. How long I keep your data

• Enquiry data is kept only as long as necessary to respond and follow up
• If we work together, data may be retained for legal, accounting, or business purposes

9. Sharing your data

I do not sell your personal data.

Your data may be processed by trusted third-party providers (such as Google Analytics and hosting providers) strictly to operate this website and business.

These providers may process data in accordance with their own privacy policies.

10. Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing

To exercise your rights, contact: titouan@refynedesign.co.uk

11. Changes to this policy

This policy may be updated occasionally. The latest version will always be available on this page.